However, despite such awareness, the report pinpoints that 57% of the companies struggle to assess soft skills because of a lack of formal and structured process. Actually, 68% of talent professionals say the main way they assess soft skills is by picking up on social cues in interviews, but this is not enough.
As a matter of fact these perceptions are not predictive and worse, they are often unconsciously biased.

As Giancarlo Pozzoli, Wyser Global Practice Senior Director, states: “We live in a VUCA world (Volatile, Uncertain, Complex, Ambiguous) and the speed of change in business runs at unprecedented pace.
The digital transformation and the rapid evolution of customer’s needs are inviting organizations to adapt accordingly their business models, organizational structures and processes.
In this so dynamic – and uncertain – scenario, the corporate culture is the key to success, as well as having “the right people” in teams. Right people are the ones that are soft skills talented and embrace the company’s purpose, vision and values. That’s why assessing soft skills is one of our step forward in the hiring process”.

At Wyser we always put People at the center because we know that our work strongly affects their lives and it is instrumental to the further success of Companies. This is the reason why, thanks to our Values and Experience, we are able to help and support our clients winning this challenge and enhancing their hiring strategy.

We designed consolidated Search and Selection solutions, able to drive our customers through the right process and help them finding and engaging the best people with the most accurate soft skills needed, enabling the right match between growing Companies and Talented Managers.

Due to the raise of automation and artificial intelligence, bad hires are almost never a matter of hard skills only. Talent professionals know this, which is why they prioritize soft skills alongside hard skills during the hiring process.